Privacy Policy

At AFLHOSTER, we respect your privacy and are committed to protecting the information you provide when you use our website, hosting services, and support services.

1. Information We Collect

We may collect information that you provide when creating an account, placing an order, requesting support, or contacting us. This may include your name, email address, phone number, billing details, service information, and other information necessary to provide our services.

2. How We Use Information

• To create and manage customer accounts.
• To provide and maintain hosting and related services.
• To process orders, payments, invoices, and service requests.
• To provide customer and technical support.
• To communicate with customers about services, billing, security, and important updates.
• To help prevent fraud, abuse, and unauthorized access.

3. Payment Information

Payments may be processed through authorized third-party payment providers. AFLHOSTER may receive transaction or payment-status information required to confirm and manage an order. Sensitive payment credentials should be entered only through the authorized payment provider's secure payment interface.

4. Cookies and Similar Technologies

Our website or related services may use cookies or similar technologies to support essential functionality, improve user experience, maintain sessions, and understand how our services are used.

5. Service and Technical Information

When you use our services, technical information such as IP address, browser type, device information, access time, and service-related logs may be processed when necessary for security, troubleshooting, administration, and service operation.

6. Sharing of Information

We do not sell customer personal information. Information may be shared with trusted service providers when necessary to operate our services, process payments, provide infrastructure, deliver support, comply with legal requirements, or protect the security and rights of AFLHOSTER, our customers, or others.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss. However, no internet-based service can guarantee absolute security.

8. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and billing records, resolve disputes, prevent abuse, comply with applicable legal obligations, and enforce agreements.

9. Third-Party Services

Our services may connect with third-party providers such as payment gateways, domain registrars, infrastructure providers, analytics services, or other external platforms. Those providers may have their own privacy policies and terms.

10. Your Rights and Requests

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information held by us. Some information may need to be retained where required for legal, security, billing, or operational purposes.

11. Children's Privacy

Our services are not intentionally directed toward children who are unable to legally enter into service agreements. We do not knowingly request personal information from children for the purpose of providing commercial services.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, legal requirements, or privacy practices change. The updated version will be published on this page with the revised effective information where appropriate.

13. Contact Information